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ATM Card & Check Card

With our Check Card you can make purchases without the hassle of writing a check, and the funds are withdrawn directly from your checking account.  Our Check Card is accepted everywhere MasterCard ® is accepted... all around the world.  All transactions are detailed on your monthly statement…just like the checks you used to write! 

Your Check Card and ATM Card also allows you to check your balance, withdraw cash, make deposits, or transfer funds at an ATM.

Access to Your Cash … It’s as easy as 1 – 2 – 3!

  1. Queen City Federal Savings Bank ATM Network – To find no-fee ATMs close to home, click on the ATM Locator icon.
  2. In Balance ® ATM Alliance – Use an In Balance ® ATM to avoid paying surcharges. Click on the In Balance ® icon to search for an ATM near you.
  3. Surcharge Rebate Program – Bring your ATM receipt into the bank and receive a credit to your account for the amount of the surcharge. A $15 per month credit limit applies.

Lost or Stolen Card Support

During office hours, please contact Queen City Federal Bank at:

Virginia office 218-741-2040
Ely office 218-365-6121
Tower office 218-753-6100
Cloquet office 218-879-6000

After hours, please call 1.800.554.8969. If outside the U.S., call 1.973.682.2652.  Please note the After Hours number is ONLY for reporting a lost or stolen card after normal bank hours.  No other business will be transacted, only card closures are accepted. 

PIN Number

To change your PIN, go to a Queen City Federal Savings Bank ATM or visit your local office. 

ATM Safety Tips

We have provided for your information a list of safety precautions regarding the use of automated teller machines. Please read the following safety tips:

  • Prepare for the transaction, filling out any deposit tickets, before you go to the ATM.
  • Do not lend anyone your ATM card and give no one your PIN.
  • Do not leave your card at the ATM.
  • Do not accept assistance from anyone when using your ATM card.
  • Be aware of your surroundings, particularly at night.
  • Consider having someone accompany you when the ATM is used after dark.
  • At night, be sure that the area around the machine is well lit.
  • It is appropriate to politely ask someone who is uncomfortably close to you to step back before you complete your transaction.
  • Refrain from displaying your cash. Pocket it as soon as your transaction is completed. Count the cash later in the safety of your car or home.
  • Consider using another ATM or coming back later if you notice anything suspicious. If you are in the middle of a transaction and you notice something suspicious, cancel the transaction, pocket your ATM card and leave.
  • Go to the nearest public area where people are located if you are followed after making a transaction.
  • Report all crimes to law enforcement officials immediately.
  • If you lose your ATM card or it is stolen, notify us promptly.